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Open Monitor > Analytics. Choose Last 7 Days, Last 30 Days, Last 90 Days, or This Year, then select All, Incoming, Outgoing, or Campaign calls. The page presents call volume, lead and sentiment distributions, campaign comparison, and a call-type breakdown when data is available. Missing sentiment or lead analysis should not be treated as a negative result. A successful call status is not proof of a sale or appointment. Choose Export Report to request a PDF for the selected period and call type. Check its filters and totals before sharing. Use Call Logs to inspect individual records and distinguish Real Calls from Test Calls. Chat Logs provides chat-session counts and usage; chat conversations are not phone-call metrics. Analytics excludes records marked as tests. The call-type categories use the stored direction and batch metadata, so a campaign-related call is not necessarily counted as a provider batch call.