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Callgency AI brings voice agents, website chat, telephony, workflows, and conversation records into one workspace.

Choose your starting point

Get started

Create an account and configure your first agent.

AI Agents

Configure voice providers, models, prompts, and knowledge.

Chat Agents

Configure website chat and review test conversations.

Talk to Agent

Check a saved voice agent in your browser.

Batch Calling

Prepare contacts and manage outbound campaigns.

Web Widgets

Embed a browser voice agent on your website.

Find your way around

Configure > Workflows contains My Flows, Flow Logs, and Templates, in that order. Configure > Tools contains Voice Library, Prompt Templates, Appointments, Forms, Webhooks, Custom REST API when available, Web Widgets, Leads, and Contacts. VoiceWidget Host API supports Web Widgets. Settings & Profile and Team Management are secondary account guides. Open Account Settings from the app’s profile menu for settings such as Settings (profile menu) > Developer. They are not primary sidebar groups. Documentation Resources keeps this Welcome page and Getting Started separate from the application hierarchy. Team access can limit the pages and actions you see.

Prepare a conversation

  1. Create a voice agent or chat agent, then save its prompt and model.
  2. Add supported knowledge content and assign it to that agent.
  3. Check the saved agent with Talk to Agent or Test Chat, subject to the availability and credit requirements shown in the application.
  4. Connect a phone number and incoming connection, prepare an outbound campaign, or install a website widget for your channel.
  5. Review Call Logs, Chat Logs, and Analytics.
Feature availability depends on your account permissions, configured plan, enabled providers, and administrator rollout settings. A model or control described here may be unavailable in your deployment; use the current application messages and account limits. These guides describe the reviewed application source and do not certify a deployed environment.