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Open Account Settings from the application’s profile menu. The paths below use Settings (profile menu) to distinguish account pages from controls within a tool.

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Profile & Company

Open Settings (profile menu) > Profile to update your first name, last name, company, and timezone, then save your changes. The profile form displays your email address as read-only. Your timezone is used for campaign scheduling. Review it before scheduling calls. Subscription status, period dates, and credit usage are available under Subscription, with plan comparisons under Plan.

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Data Download

The Account tab includes a data-export action that downloads a JSON export of the data provided by the account export service. Account and password-management controls are also available in Settings.

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API Keys

When REST API access is enabled for your plan and the feature is available, Settings (profile menu) > Developer shows API documentation and key management. Access is controlled by the plan’s API setting; check the tab’s availability rather than relying only on a plan name.
  1. Open Settings (profile menu) > Developer and click Create API Key.
  2. Give the key a descriptive name and choose only the permissions your integration needs.
  3. Optionally enter an IP whitelist for your server addresses.
  4. Create the key and save it securely immediately; the full secret is shown only once.
  5. Send it in the Authorization: Bearer header or the X-API-Key header for Public REST API requests.
The key list shows identifying information, permissions, and usage details. Regenerate replaces a key’s secret and invalidates the old secret. Delete removes a key that is no longer needed. See Authentication and API Security. The hosted API reference remains available at app.callgency.ai/api/docs.

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KYC Verification

KYC approval may be required before renting phone numbers. Open Settings (profile menu) > KYC Documents and upload the documents requested by the form: Submit the completed set for review and check the displayed status: pending, submitted, approved, or rejected. If rejected, review the reason and correct the documents before resubmitting.

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Addresses

Use Settings (profile menu) > Addresses to manage the verified address information required by some number providers and countries. A country may require a local address or accept any verified address. Follow the message shown during the phone-number purchase.

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Team Access

The Team tab appears when Team Management is available. Team creation, members, and custom roles also require the corresponding plan allowances. See Team Management.